Working as part of a small team, the primary functions of this role will be to provide an accurate and efficient Forecasting service which will include forecasting/balancing and reconciliation of the account. The primary skills required for this role are fast accurate data entry skills with a good level of literacy and numeracy and a demonstrable ability to work to fixed deadlines.
About Us:
Loomis is a dynamic and innovative cash management company committed to providing exceptional banking services to our diverse clientele. As we continue to grow, we are seeking a highly motivated and detail-oriented individual to join our team as a Banking Support Coordinator. This is an excellent opportunity for someone with a passion for customer service and a keen interest in the banking industry.
Job Overview:
As a Banking Support Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our banking services. You will be responsible for providing exceptional customer support, addressing inquiries, and collaborating with various departments to enhance the overall customer experience.
Responsibilities:
* Respond promptly and professionally to customer inquiries via phone, email, and chat.
* Assist customers with account-related issues, general inquiries.
* Monitor and analyse daily cash flows, identifying trends and anomalies.
* Prepare regular reports on cash positions, variances, and forecasting accuracy.
What we can offer you:
As a Banking Support Coordinator, we can offer the following:
Competitive salary
5 weeks holiday per year excluding Bank Holidays,
Pension scheme
Life Assurance
MyRewards – over 3000 discounts for everyday life
Full continuous training programme
Cycle to Work Scheme
Long Service Awards
A safe and supportive culture
An opportunity for you to progress your career
If you are passionate about providing excellent customer support in the banking sector and thrive in a dynamic environment, we invite you to apply for the Banking Support Coordinator position at Loomis. Join us in shaping the future of banking services!