Our Birmingham Transport branch is seeking an experienced Operations Manager.
Do you have a positive attitude, the desire to learn and the drive to succeed?
This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. We are an organisation with a strong national presence and are part of the Loomis Group - a worldwide security sector leader.
Who are Loomis UK?
Loomis UK are a cash handling company, helping manage the public flow of cash in society. From secure money safes to intelligent smart safes, cash in transit and cash processing, Loomis supports businesses throughout the UK with crucial cash and coin collection and delivery services, along with ATM management and replenishment service.
The Role
As the Operations Manager you will be responsible for the efficient and safe day-to-day running of your branch. You will ensure operational KPIs are met whilst striving to achieve the branch and company financial targets driving our SLAs.
You will work closely with both the Cluster Branch Manager and Shift Managers to develop and deliver operational plans, ensuring continued high level customer service to your local area.
Our employee’s safety is paramount so you will need to work alongside your colleagues in Risk, Health and Safety and Compliance whilst supporting your Shift Managers through coaching and mentoring.
At all times you will act as an ambassador for our business, championing our values and 'customer first' approach.
We don’t expect our employees to come to us ready made for the role; we will provide you with full training as well as continued development throughout your career with us.
Please *click here* to see the full job description/person specification.
About You
This is a vital role within the branch network and requires skills and expertise in several areas. Above all, you will need to be a great team worker with a high degree of resilience. You will need to engage with our employees and support them as they take on our day-to-day challenges.
You will also need to be a confident communicator, have a high level of integrity and attention to detail, as well as the ability to work in our branch network partnering with other departments as required.
We also have some specific security criteria that you will need to meet:
* You must be able to pass criminal record, personal credit and ID checks
* You must have verifiable 5-year employment/unemployment/educational history
In return we offer the following:
* 25 days annual leave per year (plus bank holidays)
* Life Assurance
* Employee Assistance Programme (EAP)
* A safe and supportive culture
* Full uniform and PPE
* MyRewards – over 3000 discounts for everyday life
* Pension scheme
* Cycle to Work scheme
* Progression opportunities
If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.
We look forward to receiving your application.